九月租房的时候,房东老是拖延,于是我在网上搜索并整理了下一般催人技巧。

以下是以外贸商和客户为案例进行讲解。

分析下原因,再写封追踪信给Ta:

Hope you are fine, my friend.

It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lose a good customer like you!

If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.

如果客人还没有回信,一周后再问客人不回信的真实原因。(一般情况,70%的客人会告诉你他的原因)

Glad to contact you again!

Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, and service. No matter if it is a positive answer, It is a great help for us to meet your requirement.

Waiting for your favourable reply soon!

之后的日子里,可以尝试新产品的报价,刺激下客人的神经,通常可以这样写的:

Good day!

My quotation of the digital photo frame you might have received and considered. Could you kindly advise your comments at your earlier convenience?

If the products are not what you are expecting, pls advise me of your details requirement, and I will re-offer ASAP.

I am of service at any time!

但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在。我不会把客人缠得太紧,约十来天给他一封邮件我通常这样回复的:

Dear XXX,

Wish you have a nice day!

May I ask whether you have received my quotation? Now I am sending it again if you have any other ideas. Please feel free to contact me. We will do much better if you can give us any advice to us.

I am waiting for your reply ASAP.

Best regards

Wennie.

但是,想成功可不是容易的事情。

Dear Sir/Madam,

Have you received our quotation of ..., if you have any further questions, please don't hesitate to contact us. We are waiting for your comment about our quotation.

We hope to establish a good business relationship with you soon.

Your prompt reply will be appreciated.

回复A:直接去函敦促

Wish everything is well with you and your esteemed company! We receive your letter dated Aug 10, and as requested was expressed you 3 catalogues for our refrigeration goods. We hope they will reach you in due course and will help you in making your selection. Wish we will promote the business as well as friendship!

回复B: 先写邮件问清情况。本人觉得先写邮件问清情况,简单的询问,如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商,还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。

Dear Sir,

Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for an item dated XX XX XX according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce the advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be of service to you in near future. Looking forward to your prompt response.

Thanks and best regards.

Yours Faithfully,

Harris

回复C:如果仍然没有回音的话,可以在一两个月后再写一封信。

Dear Sir,

Now I am writing for keeping in touch with you for further business. If you have any new inquiries, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item XXX? If still pending I would like to offer our latest prices to promote an opportunity to cooperate.

Thanks and best regards,

Harris